Cache of job #13847157

Employer

Hartley People

Job Title

Application Support Specialist - Co.Waterford

Description

Our client, a Co. Waterford based company currently have a vacancy for an Application Support Specialist . This is a fantastic opportunity to join a hardworking environment with excellent opportunities for growth and personal development. The role: Provide high quality software support to customers via telephone, email and on-site. Provide problem analysis and resolve customers issues and queries. Ensure all correspondence is logged in the appropriate databases. Working alongside other team members on knowledge transfer, policies and procedures. Strong customer service skills and ability to recognise opportunities to add value to a customer’s relationship with the company. The person: 3 rd level qualification in business/accounting/IT desirable. Previous experience working with one of the following packages or related/similar softwares: Sage 50, Sage CRM or Sage Micropay an advantage. Previous experience in troubleshooting / working on a help desk a distinct advanage. The ability to logically troubleshoot and solve support related problems. Strong communication and organisational skills. Strong interpersonal skills. Hartley People Recruitment work to the highest ethical standards within our industry and we value the trust that you place in us when you send your CV. We can provide a full consultation in confidence and we guarantee that your CV will not be sent to any of our clients without your prior consent. For immediate consideration please call Aoife on 051-878813 or email your CV to aoife@hartleypeople.com in response to this job posting.

Location

Waterford, Kilkenny

Date Added

113 days ago

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